Shipping policy

Delivery Policy

At A.M., we keep things simple. Every order includes free delivery. No minimum spend. No hidden fees. Just considered essentials delivered to your door.

Shipping Locations
We currently ship globally. If you have issues with delivery to your location, please contact us at hello@useam.co.

Processing Time
Orders are processed within 1 to 3 business days.
During peak periods or product launches, processing may take slightly longer.

Estimated Delivery Time
Standard Delivery: 7 to 14 business days after dispatch.

Most orders arrive within 7 business days, depending on your location. Regional areas may require additional time.

Order Changes
If you need to update your delivery details, please contact us within 12 hours of placing your order. Once your order has been processed or shipped, we may not be able to make changes.

Delayed or Lost Packages
If your order has not arrived within the expected timeframe, please allow an additional 2 business days before contacting us. If your parcel is confirmed lost by the carrier, we will arrange a replacement or refund.

Incorrect Address
Please ensure your shipping address is accurate at checkout. A.M. is not responsible for orders delivered to incorrectly provided addresses.

Questions
If you have any questions about your delivery, please contact us at hello@useam.co.